I really enjoy the quality RPing at EJ, but I've found that navigation on this site is pretty hard. I started in August '11, and I wanted to manage one character for a while to see if I could keep it up.
While I can keep up with the actual RP, I CANNOT keep up with all the changes upon changes upon changes to the systems (badge systems, point systems, profile rank systems, character ticket purchasing/trading etc.) It is just confusing and frustrating when every time you have time to actually visit the site (not just post and leave) that there's all this new stuff that you have to spend hours sifting through to get to the actual point. A DIRECTORY WOULD BE REALLY NICE. Just . . . please.
The FAQ does a good job of explaining a lot. However, I tried delving into the points and profile rank systems and ended up with just frustration. Perhaps add to the FAQ: (1) what are points? (2) what are ways to earn points? (3) do you sell points or character tickets for actual, real money? (4) who keeps track of donations? (5) what is a profile rank and how can it change?
The badge system is easier to find, and is a clever system of character creation caps only for people who can maintain the necessary characters. However, I find it discouraging that I could theoretically post 80 times as one character with consistent, well-worded, considerate, quality, and prompt posts and still only be able to create a character with a level cap of 45, and cannot earn any other badges. Badges are great for people who can maintain a large number of characters, but for people like me who have only a few characters they can maintain with quality, there are no rewards for going above and beyond in the RP. (I am nowhere near 80 posts, I just want people trying hard but without time for more than a couple characters to have fun too.)